On-demand access to public safety data is critical to ensuring that public safety and first responder (PSFR) personnel can deliver the proper care and support during an emergency. This requirement necessitates heavy reliance on mobile platforms that may be used by PSFR personnel to access sensitive information, such as personally identifiable information, law enforcement sensitive information, and protected health information. However, complex authentication requirements can hinder the process of providing emergency services, and any delay—even seconds—can become a matter of life or death.
In collaboration with NIST’S Public Safety Communications Research lab and industry stakeholders, the NCCoE aims to help PSFR personnel efficiently and securely gain access to mission data via mobile devices and applications. This practice guide describes a reference design for multifactor authentication and mobile single sign-on for native and web applications while improving interoperability among mobile platforms, applications, and identity providers, regardless of the application development platform used in their construction. This NCCoE practice guide details a collaborative effort between the NCCoE and technology providers to demonstrate a standards-based approach that uses commercially available and open‑source products.