Processes such as network performance monitoring, application performance monitoring, and security and diagnostics activities require visibility into TLS 1.3-protected network traffic. To gain that visibility, staff should decrypt network data for deep packet inspection, security, and monitoring. Otherwise, security diagnostics are dependent on endpoint information and management tools which may not provide enough visibility into an organization’s network traffic, leaving the enterprise potentially vulnerable.
Some examples include network and data center operators who require network data. This data may provide information or perspectives of which the endpoints are not capable, such as holistic views of sessions that no single platform in the chain can provide. Network data may also be invaluable for determining where issues are occurring relative to middleboxes involved in sessions (e.g., firewalls, routers, proxies, and load balancers) to correlate and compare sub-sessions essential to performing fault domain isolation and general diagnostic triage. Network data is essential for issues that involve multiple platforms and/or organizations. It is even more critical when endpoints are experiencing problems or are in any way compromised.