Agencies Move Meetings Online as In-Person Conferences Disappear

In April, Jeff Greene, director of the National Cybersecurity Center of Excellence, had been scheduled to hold an all-day, in-person quarterly meeting with 42 industry partners. When the COVID-19 pandemic put a halt to conferences, he instead hosted the meeting via a 90-minute videoconference.

The NCCoE, part of the National Institute of Standards and Technology, alternates between in-person and virtual meetings each quarter, so this was not out of the ordinary. To set up the meeting, Greene and his support staff used best practices honed through past experience and adapted to pandemic circumstances. 

To bolster security, they sent partners meeting invites with a unique meeting link. They muted participants automatically, so the meeting wouldn’t be disrupted by people typing on their keyboards. And to encourage discussion, they gave partners multiple ways to chime in: raise a hand, send a message on group chat or email, or unmute themselves and speak up. 

“It went smoothly. We gave updates on key projects and told them we’re moving forward with our projects despite the remote work,” Greene says.


Read more at: FedTech