8 Must-Know Lessons from Telehealth's New Normal

Telehealth has been around for a long time, but only recently has it gained the critical mass that most have long expected. "It's the overnight success story that was 30 years in the making," said Atrium Health Chief Strategy Officer Dr. Rasu Shrestha.

He said that in January 2019 – more than a year before the COVID-19 pandemic necessitated, in short order, an even bigger, more sustained and more widespread scaling up of virtual care services than could ever have been imagined two years ago.

Over the past six months, as hospitals and health systems have pursued telemedicine and remote patient monitoring programs in earnest – whether launching new ones or expanding existing ones – they've all had some learning curves and growing pains to manage.

The lessons have been learned in real time: how to cultivate clinician buy-in, adjust to new workflows, iron out IT challenges, educate patients, manage new data streams, safeguard security and much more.

How to shore up telehealth cybersecurity

Virtual care poses distinct privacy and security risk factors that must be managed, with new tools and data streams to safeguard and new responsibilities on both the patient and provider side. We spoke with Dan Bowden, CISO at Sentara Healthcare; Natalia Martin, Deputy Director, of NIST's National Cybersecurity Center of Excellence; and Saif Abed, director of cybersecurity advisory services at the AbedGraham Group, about how to conduct an effective telehealth risk assessment, how evolving federal policies impact security compliance and more.

Read more at: Healthcare IT News